Positive feedback from Keller Williams

We recently received the following feedback from one of our customers.  Always good to hear about the benefits teclet delivers.

  • Do you enjoy using the software? Yes, it helps us keep on top of the administration and saves loads of time with tenants and landlords being able to do things in the background 24/7
  • Do your end users enjoy using the software? (Tenants/Guarantors/Landlords) Yes –  we have great feedback from LL and TTs on how easy it is to operate and the speed in which we are able to operate because of that.
  • How do you find the Customer Service team, helpful/unhelpful? Yes – despite my numerous calls and emails with sometimes stupid questions I always get a polite and informative response
  • Could we improve, if so how? Make the payment schedule easier to use, and make some of the forms mandatory so that they pop up when a landlord registers
  • Do you have any good ‘news stories’ that we can publish on our website? This could be a positive review from yourself or one of your end users.

We have been using teclet for just over a year and it has allowed us to not only provide our landlord and tenants with a fantastic piece of technology to use, but it gives us so much time by taking away some of the tedious chasing and double data entry that we can focus on being pro-active and providing an even better service. The customer service team are always on hand to help and provide the necessary support when needed.

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